Now seeking applications for full-time Deputy Chief - Administration, Lieutenant, EMT.

Quality Compassionate Care

Canandaigua Emergency Squad is a 501(c)3 not-for-profit charitable community organization serving the city of Canandaigua, towns of Canandaigua, Hopewell, and Gorham, as well as all of Ontario County, NY.

As a community based volunteer ambulance and rescue service since 1940, we provide primary ambulance service to a 144 square mile district in the Finger Lakes region of New York State.

Frequently Asked Questions

  • What's the fastest way to request an ambulance?
  • How can I help the ambulance squad?
  • Why did I receive a bill?
  • I have a question about a bill.
  • When are the ambulances staffed?
  • Do you have walkers or wheelchairs?

January 19th, 2018

Our Community Loan Closet serves as a resource for community members who are in need of various medical supplies including crutches, walkers, canes and wheels chairs. Learn more and consider donating today:

January 18th, 2018

We’re aware of recent conversation regarding our billing and cost structure on the Canandaigua 2020 page and I’d like to take a moment to address these concerns.

As you may know, Canandaigua Emergency Squad is prepared to respond to your emergencies, 24 hours per day, 365 days a year, of all levels. We’ve been committed to keeping the Canandaigua community safe for nearly 80 years. When you get a bill from us it covers not just the service we provided to you, it also covers the costs we incur making sure we are here to respond when you need us, any time of day or night.

That said, we are a completely independent not-for-profit corporation and do not receive any funding through property taxes or municipal funding. We operate solely on funds generated through community donations and service billing. These funds cover hiring our core Emergency Medical Technicians and Paramedics, and ensure we stay current with training and medical technology, including our ambulance fleets.

We appreciate your understanding and ongoing support for Canandaigua Emergency Squad. If you have any questions about our billing practice, a bill you have received, or any other questions about our service I’d be happy to sit down and talk further with you. Please give me a call at 585-394-5860, I’d love to discuss your situation with you personally. If you prefer to talk in person, please stop by the station to chat over a cup of coffee—I want to hear from you.

- Matt Sproul, Chief, Canandaigua Emergency Squad

January 3rd, 2018

With the new year upon us, it’s the right time to consider what you can do in 2018 to make your home and your community a safer place to be. Click this link to learn more!

December 27th, 2017

As 2017 comes to a close, we look back on one memorable year and we look forward to doing it all over again in 2018! Check out Chief Matt Sproul's column in the Daily Messenger

December 14th, 2017

Decorating with lights, ornaments, candles and a slew of other festive knickknacks is exciting and fun, but if wires are frayed, extension cords get too cluttered, little hands or paws are unsupervised, or other potential hazards occur, creating traditions and making new memories can be disastrous. Click the link for tips on how to stay safe!

233 N. Pearl St | Canandaigua, NY 14424 | 585.394.5860

Copyright © Canandaigua Emergency Squad, 2013. All rights reserved.